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Video visits

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We're here to help you get the care you need, when you need it. Many of our providers offer video visit appointments.

Find care

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Our secure video visits bring care to you

With a video visit, you can meet with and see your doctor by using your computer, smartphone or tablet. 

Benefits include: 

  • Seeing and talking with your primary care provider or specialist from the safety of your home
  • Reducing your contact with germs and illnesses
  • Having medicines sent to your pharmacy
  • Getting quality care for common problems such as the flu, allergies and infections
  • Saving time and effort since you don't have to drive to the clinic or take time off from work
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Scheduling and billing

You need an appointment for all video visits. To make an appointment: 

  • Call your Polyclinic doctor or clinic.
  • If new to our clinic, review and agree to our financial agreement and notice of privacy practices.

Video visits are billed the same way in-person visits are billed. Contact your health insurance company for details.

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MyChart video visits

We use MyChart for our video visits. For best experience, we suggest using Google Chrome.

Follow these steps: 

  • About 15 minutes before your video visit, log in to MyChart, verify your personal information (medications, allergies, etc.).
  • Join your video visit.

Log in to MyChart

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Trouble connecting?

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 If you have problems using MyChart, call 1-844-852-9225 Monday through Friday, 8 a.m. to 4 p.m.