MyChart and appointments
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With MyChart, you can make appointments, get medicine refills and see your test results.
Notice
Effective April 25, 2024, all MyChart users will be required to use 2-step verification to log in.
How to make an appointment
If you're a current patient, sign in to your MyChart account to schedule an in-person or virtual appointment. If you're new to Optum and don’t have an account, you can sign up online. If you have questions about MyChart or want help signing up, call 1-425-258-3904.
Current patients
Schedule in-person or virtual care appointment online
using MyChart or call your clinic.
New patients
To make an appointment for primary care, search for a provider and select an appointment and location near you.
Specialty care
To make an appointment for specialty care, look up the department's phone number in our directory.
Getting started with MyChart
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MyChart features and benefits
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Mobile check-in and contactless arrivals
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eCheck-in
Use this tool to check in online from your mobile device or computer before your visit. This helps save time when you get to the clinic.
Hello Patient
Tell the front desk when you arrive with Hello patient. Just select "I'm here" in MyChart on your device. You must complete eCheck-in first.
Download the MyChart app
Helpful resources
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Contact us
Whether you’re a new or existing Optum patient, we’re here to help if you have questions.
Disclaimer: Optum Care Washington and The Polyclinic d/b/a Optum Care Washington (the “Practices”) are both physician owned and led practices having complete authority for all medical decision-making and patient care through their physicians and other licensed professionals. Optum, through its management organizations (“Optum”) provides non-clinical administrative services to support the Practices and their physicians. Neither Optum nor its management companies employs, engages, or supervises physicians or other licensed professionals, or determines or sets the methods, standards, or conduct of the practice of medicine or exercise of medical judgment or health care provided by the Practices or by any of their licensed professionals. “Part of Optum” reflects that the practices are part of Optum’s effort to support forward-thinking physician practices in helping their patients live healthier lives.