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Contact us

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We're here to help.

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Appointments and care

To schedule an appointment, find a physician or get answers to questions about care, call the appropriate number below. Please have your insurance card on hand when you call.

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Current patients

Call your doctor’s office or our main number at 1-206-329-1760 (1-800-648-8837 toll free).

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New patients

Call 1-206-329-1777 or fill out our new patient form.

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Feedback

If you have general questions or feedback about your experience at The Polyclinic, email contactus@polyclinic.com. Note that information sent by email is not secure. If you have questions about your medical care, call your doctor’s office or send a message via MyChart.

Billing

Questions about billing? Call Patient Financial Services at 1-206-860-4500, Monday through Friday, 8:00 a.m. to 4:30 p.m. You can also email us at polypatientresponseteam@m3meridian.com. Please be sure to include the following:

  • First and last name
  • Date of birth
  • Account number (listed on bill)

Medical records

For copies of your medical records or to send them to another doctor:

  • Call 1-920-784-2482. Please give us 48 hours to process your request before checking on status. 
  • Fill out and fax our medical records release form to 1-920-593-3029. Requests can take up to 15 business days. If you need records quickly, please indicate that on the form. 
  • Mail the medical records form to the address listed on the bottom of the form.
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Get additional information

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About us

For more than 100 years, we’ve focused on promoting health through personalized care.

Find care

Search for a Polyclinic doctor or provider by name, specialty or location.

Accepted plans

We accept most major health plans, making it easy to get the right care at the right time.