During the COVID-19 outbreak, we’re committed to safely providing the care you need, when you need it. To do this, we’re following recommendations from regional public health officials and the Centers for Disease Control and Prevention (CDC).
Types of care
Keeping patients, staff and our care teams safe is our top priority. If you need to be seen in person at a clinic, or if you need on-site lab or diagnostic tests, we have a number of safety measures in place. These include:
- Limiting visitors
- Screening all patients by phone and when they arrive
- Screening all staff and care teams daily
- Requiring masks for all patients, visitors and staff
- Following strict cleaning guidelines and disinfecting high-touch surfaces
- Setting up our sites to allow for social distancing
We also have ample supplies of personal protective equipment for our care providers and staff. This allows for safe COVID-19 testing and evaluation, office procedures and outpatient surgeries.OR
Please bring the following with you to your visit:
- Photo ID and insurance card
- Copay (if needed)
- List of current medications
- Completed patient registration and patient history forms, if it’s your first visit
Language aids are available for patients who have problems hearing or seeing. Language assistance services are provided at no charge. For more information, call 1-206-329-1777.OR
If you arrive late for your appointment, we’ll do our best to work you into your doctor’s schedule. But we may need to reschedule you for a later date.
If you need to cancel or reschedule an appointment, please contact your doctor’s office at least 24 hours in advance. If you’re scheduled for a procedure outside of your doctor’s office, 72 hours’ notice may be required.OR
To help keep everyone healthy and reduce the spread of COVID-19, we are limiting visitors at all our facilities:
- One parent or guardian may accompany a child who is a minor; two parents are allowed if the child is younger than two months.
- One caregiver may accompany a patient with limitations or a disability.
- If needed, an interpreter may also be in the room with the patient.
- No siblings of a patient will be allowed in the room unless the sibling also has an appointment.
- No visitors with a fever, cough or breathing problems will be allowed to accompany the patient to their appointment.
We ask all other individuals other than the patient (and their required caregiver, if any) to wait in the car or stay home. If you are a parent or guardian and need to accompany someone to our clinic, please find care for children who don't have an appointment.
If you need to hear a provider’s advice or want to take notes for a loved one during their appointment, you are welcome to call the patient’s cell during the visit.OR