We want our patients to see their physician as soon as possible. Most Polyclinic offices are open between the hours of 8:00 a.m. - 6:00 p.m. Monday through Friday, but please check with your physician’s office to confirm.
To schedule an appointment please call your physician's office directly or the switchboard, 206-329-1760, can connect you.
New Patients can call 206-329-1777 to speak with a New Patient Representative who will help you choose a physician to meet your needs. Our lines are open Monday through Friday, 8:00 a.m. - 6:00 p.m.
Please click the "New Patient Appointment" button to email one of our New Patient Services representatives. Once you submit the required information, a representative will contact you within 24 hours to assist you with scheduling an appointment.
For medical records inquiries and requests, please contact us at 206-860-4400 Ext. 3719.
To request records to be sent to you or a doctor's office, download this request form (PDF).
To request records to be sent to The Polyclinic from another doctor's office, contact that facility, or download this request form (PDF).
Please fax medical records requests to 206-860-4513. Note: requests can take up to 15 Business days to process. Please indicate the urgency of the request when necessary.
Customer Service & Billing
For questions or assistance related to billing, fees, co-pays, benefits, Medicare, Labor and Industries, payment policies and financial services, contact our customer service department at 206-860-4500, Monday – Friday, 8 a.m. to 4:30 p.m.
E-mail a Question
Email us your questions about non-medical related issues.
Please note: This information will be emailed to The Polyclinic and not directly to physicians or medical staff. To learn how to communicate with your physician's office directly please see our MyChart page. Do not include any confidential, medical or personal information as this email connection is NOT secure.
Are you interested in receiving Polyclinic announcements regarding events, health news and educational seminars? Click here to sign up for our electronic mailing list. You can request to be removed at any time.
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