Medicare Advantage is preferred by The Polyclinic. Below is a list of our 2013 contracted Medicare Advantage health plans.
Your Polyclinic Personal Advocate
If you have established care with a Polyclinic Primary Care Physician and are enrolled in one of these Medicare Advantage plans, you have access to The Polyclinic Personal Advocate.
Your Advocate can help you:
- understand your benefits
- assist you with scheduling an appointment to establish care
- assist with transferring medical records to your new provider (if needed)
- direct you to the appropriate resources
- help resolve questions or issues with the insurance plan
- and provide other support as needed
To reach your Advocate, call 206-860-4718
Email medicareadvocate@polyclinic.com
Ucentris Insured Solutions
The Polyclinic has partnered with Ucentris Insured Solutions to provide information and assistance to our patients as they compare the five Medicare Advantage health plans they currently accept. Ucentris is licensed to sell many of the health plans provided by our contracted Medicare Advantage insurance companies.
To reach Ucentris, call 1-877-217-3279
AARP Medicare Complete Insured through United Healthcare (HMO)
AARP MedicareComplete Essential
AARP MedicareCompletePlan1
AARP MedicareCompletePlan3
To learn more about SecureHorizons’ Medicare Advantage plans, visit https://www.aarpmedicarecomplete.com/ or call 1-877-271-8591.
Humana (HMO and PPO)
Choice PPO
Gold Plus HMO
To learn more about Humana Medicare Advantage plans, visit http://www.humana-medicare.com/ or call 1-800-498-8690.
Soundpath Health (HMO)
Alpine
Sound plus Rx
Charter plus Rx
Apex plus Rx
To learn more about Soundpath Health Medicare Advantage plans, visit www.soundpathhealth.com or call 1-866-789-7747.
Regence MedAdvantage (PPO)
Regence MedAdvantage
Regence MedAdvantage plus Rx Classic
Regence MedAdvantage plus Rx Enhanced
To learn more about Regence Medicare Advantage plans, visit www.wa.regence.com or call 1-888-734-3623.
To compare your current Medicare or Medicare Advantage health plan to the health plans we currently accept, please visit www.medicare.gov and select Medicare Health Plans – 2013 Plan Data to begin your search. Additional information about Medicare options, including what is covered under Medicare Parts A and B for 2013, may be found at the Washington State Office of the Insurance Commissioner web site, http://www.insurance.wa.gov/about-oic/what-we-do/advocate-for-consumers/shiba/ or call 1-800-562-6900.
Physicians Care Network is the managed care subsidiary of The Polyclinic and oversees and assists in coordinating the care management, claims processing and member services for enrollees of the Medicare plans: AARP MedicareComplete insured through United Healthcare; Humana Gold Plus Medicare Advantage plans and Soundpath Health.
The Physicians Care Network is open Monday – Friday, 08:00 – 4:30 pm. The Care Management team uses Milliman criteria. There are no rewards or incentives for UM decision making. Criteria for determinations are available upon request. If there is an adverse determination, the Medical Director is available for a peer to peer discussion. Our email is PCNCareManagement@Polyclinic.com